Q: What is the meaning of 40-1R?
A: this means #40 size riveted single strand chain.
Q: is 40-1R same with 40-1?
A: Normally, if it doesn't specificity indicate the type, they will be the same.
Q: Can you ship internationally?
A: Currently, we only deliver our products to U.S., Canada and Mexico, but we will open up our international delivery soon.
Q: What is the your packaging looks like?
A: All of our products have their own plain white box. However, due to the shipping purpose, sometime we will repack our products. If you need the original box, please contact us before you make the purchase.
Q: what is the best way to contact you?
A: Please check the online chat first. If that is not available, please call us at 949-588-6888
Q: what is your handling time?
A: If we receive your order before 12:00pm on regular business day, we will process your order the same day and have it shipped out.
Q: what is your business hour?
A: M-F 8:30am to 5:30pm
Q: Is local pick up available?
A: Yes, please contact us before making purchase.